Barchester Care Homes required a strategic partner to stabilise, standardise and optimise EV charging infrastructure across its national portfolio of care homes.
Across approximately 50 sites and more than 150 charge points, the EV charging infrastructure had become operationally inconsistent over time.
Chargers had been deployed through varying installation phases, differing hardware manufacturers and inconsistent commissioning standards, resulting in unreliable user experiences and limited operational visibility.
Following a competitive review process, Mango EV was appointed to deliver a nationwide programme to restore, standardise and future-proof the charging network for staff and visitor use.
The existing infrastructure presented a range of technical and operational issues, including:
The scale and geographical spread of the portfolio also introduced additional complexity. Each care home presented unique challenges relating to power availability, parking layouts, charger positioning, connectivity and user demand profiles.
Barchester required more than a maintenance contractor; they required a long-term infrastructure partner capable of auditing, rationalising and managing the entire network strategically.
The programme commenced with a structured nationwide inspection initiative covering all 50 care home locations over a planned 3–4 month mobilisation period.
During this phase, our engineering teams will:
Following completion of the audit programme, works will commence across the portfolio to restore and standardise charging operations.
Key deliverables include:
Legacy dumb chargers will be replaced with smart-enabled charge points capable of:
This transition will significantly enhance operational control while preparing the infrastructure for future EV adoption growth.
Where infrastructure has been installed but not properly commissioned, our teams will complete configuration, testing and network integration to bring units into operational service.
Operational chargers requiring corrective maintenance or preventative servicing will undergo full inspection and remediation to maximise uptime and extend asset lifespan.
To improve visibility and reduce site-level management burden, all compatible chargers across the estate will be integrated into a unified back-office management platform.
This software layer will provide:
In addition, all charge points will be supported through a dedicated 24/7 support service, ensuring rapid issue resolution while removing administrative pressure from individual care home teams.
By appointing Mango EV to lead this nationwide recovery and optimisation programme, Barchester Care Homes is transforming its EV charging infrastructure into a reliable, fully managed and future-ready network. Through nationwide site audits, smart charger upgrades, commissioning, ongoing maintenance and centralised software management, Mango EV is delivering a consistent charging experience for staff and visitors across the entire portfolio.
